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FAQ

IS THIS WEBSITE SAFE?

Totally, our website uses SSL, to secure and protect your data and communication on our website.

As for the payment gateways, we only use PayPal and this are highly known for protecting buyers and sellers on the internet.

We are also not using any ads on our website, so our income comes only from membership subscriptions. And we don’t sell or share your data with anyone. for more see our Privacy policy

HOW CAN I PAY?

At this moment we provide payments through PayPal (You can charge, using credit, debit card) .
*if those payment gateways provide us with more options in the future we will enable those.

HOW CAN I WATCH?

After you signed up, you need to login to your account and you can directly access all the content on our website.

CAN I DO BANK TRANSFERS?

No, because our system is fully automated to give direct access after payment is successful. And bank transfers don’t offer this option and are not safe for both parties. (people can mistakes when filling the right account numbers) And banks mostly charge high fees and are slow. Many reasons for not using it. * We highly recommend not to use this on any website you don’t know.

WHAT LANGUAGES (TRANSLATIONS) SUBTITLES DO YOU OFFER?

All our content has support for English subtitles.

CAN I DOWNLOAD EPISODES ?

Yes , if you have monthly or annual plan you can download all episodes on our site , you will see button for download under every video player.

CAN I DOWNLOAD SEASONS ?

Yes , if you have annual plan You can download all episodes in one large file.
The file size ranges from 20-80 GB,
These files are exclusive to our website and you will not find them anywhere else.

Refund policy

ArDirilisErtugrul offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on ArDirilisErtugrul. Please make sure that you’ve carefully read the product description before making a purchase.

CAN I CANCEL MY MEMBERSHIP?

All our membership plans automatically renew to the plan you bought. for a month after a month and year after a year.
if you want cancle your plans go to this page on Paypal, and stop the plan you bought.
If you want to try our service, you can either check out the free content or buy a monthly plan.

CAN I REQUEST TRANSLATION MOVIE OR SERIES ?

We are always working to add more series and movies requested by our premium members If we receive a number of requests from members to translate a series or a movie, we will work on that, inshAllah.

OTHER QUESTION?

If you have other questions, you can contact us using the contact form on the page or send a private message on the following social media channels in Footer below.